Food & Beverage Attendant (Twenty-Three)

About

Grand Plaza Mövenpick Media City is seeking an energetic, customer-focused F&B Attendant for its Twenty-Three Rooftop Bar team. The role involves taking orders, serving food and beverages, and ensuring a pleasant dining experience from breakfast to dinner. Previous F&B or similar customer-service experience is preferred, alongside communication, POS, cash-handling, hygiene and shift-work capabilities. Terms of service: Permanent Reference: REF125929X Duty station: Grand Plaza Mövenpick Media City, Dubai, United Arab Emirates

How to apply

Apply online through the official Accor careers advert page.

Responsibilities

• Greet and welcome guests with a friendly and positive attitude as they arrive at the restaurant.
• Present menus to guests, answer questions about menu items, and make recommendations based on their preferences.
• Take accurate food and beverage orders from guests and enter them into the POS system.
• Serve food and beverages promptly and accurately, ensuring proper plating and presentation.
• Anticipate guests' needs and promptly respond to requests for additional items or condiments.
• Provide exceptional customer service by engaging with guests, attending to their inquiries, and resolving any concerns or complaints.
• Monitor tables to ensure that guests have everything they need, including refilling drinks and clearing plates.
• Coordinate with the kitchen and other staff members to ensure smooth and timely service.
• Handle cash and credit card transactions accurately, following proper cash handling procedures.
• Assist in setting up and cleaning dining areas, including arranging tables, setting up utensils, and maintaining cleanliness throughout the shift.

Qualifications

• Previous experience as an F&B attendant or in a similar customer service role is preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong attention to detail in order taking, food and beverage service, and table setup.
• Friendly and outgoing personality with a genuine desire to provide exceptional service.
• Knowledge of different types of cuisine and basic food and beverage pairing.
• Basic math skills for cash handling and ability to operate a POS system.
• Flexibility to work shifts, including mornings, evenings, weekends, and holidays.
• Understanding of hygiene and safety regulations in a dining environment.