Night Duty Manager

About

Marriott Hotel Al Jaddaf Dubai is recruiting a full-time Night Duty Manager in Rooms & Guest Services Operations. The role handles guest check-ins, accounts, payments, reporting, guest requests, staff support, and service standards. Applicants need a high school diploma or G.E.D. equivalent, at least one year of related work experience, and at least one year of supervisory experience. Reference: 26145771 Duty station: Marriott Hotel Al Jaddaf Dubai

How to apply

Apply online through the official advert page on Marriott Careers.

Responsibilities

• Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
• Set up accurate accounts for each guest according to their requirements.
• Enter Marriott Rewards information.
• Ensure rates match market codes, document exceptions.
• Secure payment prior to issuing room key, verify/adjust billing.
• Compile and review daily reports/logs/contingency lists.
• Complete cashier and closing reports.
• Supply guests with directions and property information.
• Accommodate guest requests, contacting appropriate staff if necessary.
• Follow up to ensure requests have been met.
• Process all payment types, vouchers, paid-outs, and charges.
• Balance and drop receipts.
• Count and secure bank at beginning and end of shift.
• Obtain manual authorizations and follow all Accounting procedures.
• Notify Loss Prevention/Security of any guest reports of theft.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None.