IT Operations and Tech Innovation Lead

About

One Acre Fund seeks an IT and project management professional leader to drive its technology roadmap, daily IT operations, digital transformation initiatives, product rollouts, and tech teams in Nigeria. The role requires a bachelor's degree in IT or a related field, 3–5+ years of relevant experience, and skills in leadership, digital transformation, project management, automation, API integrations, BI tools, product workflows, Agile, and SDLC. Duty station: Minna, Nigeria or Lafia, Nigeria. Benefits: Health insurance, housing, and comprehensive benefits. Preferred start date: As soon as possible.

How to apply

Apply online through the official advert page on One Acre Fund Careers using the “Apply now” button.

Responsibilities

• Formulate and execute a holistic, forward-looking IT strategy aligned with long-term business goals and growth targets.
• Serve as the primary advisor on emerging technologies, digital trends, and strategic tech investments.
• Keep the pace of tech innovation ahead of business scale and needs.
• Identify and implement modern digital tools to optimize business workflows and enhance user and customer experiences.
• Ensure availability and stability of client-facing applications required to drive all the Country Programs’ phases or cycles (e.g enrollment, input delivery, repayment, field execution etc).
• Drive digital payment integrations, financial technology solutions, and seamless transaction workflows across all existing and future platforms.
• Direct the end-to-end product lifecycle for internal digital products, core business platforms, and customer-facing applications.
• Manage business and technical requirements gathering, prioritize feature backlogs, and collaborate with all technical stakeholders to deploy scalable features.
• Continuously iterate and optimize product features based on user feedback, usage analytics, and market trends.
• Direct and optimize IT help desk operations to ensure high reliability, fast issue resolution, and exceptional user satisfaction.
• Oversee the lifecycle management of hardware, software, and enterprise licenses, ensuring cost efficiency and compliance.
• Develop, implement, and enforce robust IT security, compliance, data privacy, and disaster recovery policies.
• Maintain reliable, high-availability network infrastructure, cloud services, cyber defenses, and ISP services.
• Lead end-to-end delivery of complex cross-functional tech initiatives on schedule and within budget.
• Define project scope, resource allocation, risk mitigation strategies, and success metrics using Agile/Scrum or Hybrid frameworks.

Qualifications

• Bachelor's Degree in IT or related field.
• 3-5+ years of experience to drive digital transformation, optimize tech infrastructure, eliminate legacy drag, and pilot modern innovations to power organization growth and scale.
• Strong leadership skills to effectively lead and motivate a team.
• IT, digital transformation and project management skills and experience.
• Hands-on experience with process automation platforms, API integrations, and Business Intelligence tools.
• Familiarity with modern product management workflows, Agile methodologies, and software development lifecycles (SDLC).
• Organizational skills to efficiently plan, prioritize and delegate tasks.
• Quick problem-solving abilities to anticipate, identify and resolve issues.
• High attention to detail to accurately plan.
• Excellent communication skills to effectively interact with colleagues and senior leadership.
• Efficient time management capabilities to ensure timely execution of tasks and projects.
• Flexibility to adapt to evolving business needs and requirements.
• Commercial awareness to identify cost-saving opportunities.
• Proven experience in process improvement.