Engagement Delivery Lead (Technology)

About

The Engagement Delivery Lead is a Senior Manager-level role responsible for hands-on delivery leadership of individual technology transformation engagements within KPMG T&I's portfolio. The role manages teams, tracks delivery against plan, protects scope, and maintains work quality on active client engagements. Applicants need a relevant degree and at least eight years of technology delivery experience, including four years managing engagements in consulting or systems integration.

How to apply

Complete the mandatory “Engagement Delivery Lead (Technology) – Candidate’s Summary” link and submit your application to talentrecruit@kpmg.co.ke, quoting ‘Engagement Delivery Lead (Technology)’ .

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Responsibilities

• Manage the day-to-day delivery of assigned technology engagements - maintaining the delivery plan, tracking progress against milestones, and managing team workload.
• Lead delivery team stand-ups, sprint reviews, and weekly engagement reviews - ensuring tasks are completed on time and deliverable quality meets KPMG standards.
• Maintain an accurate and current RAID log for each assigned engagement - escalating risks and issues to the Program Director within agreed thresholds.
• Manage client stakeholder interactions at the project level - facilitating workshops, presenting deliverables, and managing day-to-day client relationships.
• Monitor engagement financials daily - tracking hours, expenses, and milestones against the approved budget and flagging variances immediately.
• Review and approve all client-facing deliverables before submission, ensuring they meet KPMG quality standards and contractual requirements.
• Manage scope boundaries rigorously identifying out-of-scope requests early and escalating to the Program Director for formal change control.
• Coordinate with Architecture Leads (Block B) when technical design decisions arise during delivery, ensuring the solution does not deviate from the approved architecture.
• Enforce KPMG's delivery methodology and standards on all assigned engagements - using approved templates, governance frameworks, and reporting formats.
• Identify opportunities for asset and accelerator reuse from Block E to reduce delivery effort and improve consistency.
• Coach and develop junior team members (Managers and Consultants) on delivery management, client engagement, and technical skills.
• Provide feedback to the Portfolio Lead on resourcing gaps, team capability, and engagement-specific training needs.
• Contribute to KPMG T&I's delivery knowledge base - documenting lessons learned, delivery patterns, and engagement insights for the Block E asset library.

Qualifications

• Relevant degree in Technology, Business, Engineering, or a related field.
• PMP, PRINCE2 Practitioner, or Agile (SAFe, Scrum Master) certification preferred.
• Minimum 8 years of experience in technology delivery, with at least 4 years managing engagements in a consulting or systems integration context.
• Demonstrated experience managing technology delivery teams across cloud, platform, cybersecurity, or data and AI domains.
• Strong financial tracking capability - experience managing engagement-level budgets and forecasting.
• Experience working on multi-country or cross-border technology engagements in Africa preferred.
• Delivery discipline: rigorous about plans, milestones, RAID, and scope - does not let slippage accumulate.
• Team leadership: able to keep diverse delivery teams focused, motivated, and productive in challenging client environments.
• Client management: comfortable managing client stakeholders at project level - confident, transparent, and solution-oriented.
• Quality consciousness: sets and enforces high standards for KPMG deliverable quality and client satisfaction.
• Adaptability: able to manage multiple simultaneous workstreams and reprioritise rapidly when circumstances change.
• Commercial awareness: understands the link between delivery discipline and engagement profitability.
• Market Intelligence: Demonstrate commercial awareness with sound knowledge of matters affecting the market.
• Business development entrepreneurial mind-set and ability to identify opportunities and develop high quality proposals.
• Personal effectiveness - Excellent report-writing and presentation skills.