Barista

About

The Barista prepares and serves coffee, tea and other beverages while delivering five-star hospitality and personalized guest service at Raffles & Fairmont Doha. The role operates and maintains beverage equipment, keeps the coffee station clean and organized, monitors stock, and follows food safety and hygiene standards. Candidates need a high school diploma or equivalent, prior Barista or Food & Beverage experience preferably in a luxury hotel, coffee knowledge, English proficiency, and the ability to work flexible shifts. Terms of service: Permanent. Reference: REF124972H. Duty station: Raffles Doha, Doha, Qatar.

How to apply

Apply online through the official Accor careers advert page. Shortly after applying, create a profile and complete the mandatory questionnaire from AssessFirst; this is required for candidacy to be considered.

Responsibilities

• Prepare and serve high-quality coffee, espresso, tea, and specialty beverages according to hotel standards.
• Provide exceptional five-star customer service and create memorable guest experiences.
• Take guest orders accurately and respond professionally to special requests.
• Demonstrate strong knowledge of coffee varieties, brewing techniques, and beverage preparation.
• Operate and maintain coffee machines, grinders, and other beverage equipment.
• Ensure cleanliness, hygiene, and proper organization of the coffee station.
• Maintain consistent beverage quality, taste, temperature, and presentation.
• Monitor inventory, replenish supplies, and report stock shortages.
• Follow food safety, sanitation, and health regulations.
• Handle guest complaints and resolve service issues professionally.
• Coordinate with Food & Beverage team members to ensure efficient service.
• Promote menu items and recommend beverages based on guest preferences.
• Follow hotel policies, procedures, and luxury service standards.
• Contribute to achieving guest satisfaction and departmental operational goals.

Qualifications

• High school diploma or equivalent qualification.
• Previous experience as a Barista or in Food & Beverage operations, preferably in a luxury hotel.
• Knowledge of coffee preparation, espresso machines, brewing methods, and beverage service.
• Strong understanding of coffee varieties, specialty drinks, and beverage presentation.
• Excellent customer service and communication skills.
• Good command of English; additional languages are an advantage.
• Ability to work in a fast-paced, multicultural environment.
• Strong attention to detail and commitment to quality.
• Knowledge of food safety, hygiene, and sanitation standards.
• Professional appearance and positive attitude.
• Ability to work flexible shifts, including weekends and public holidays.
• Strong teamwork, time management, and problem-solving skills.
• Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected.
• Create an environment where colleagues are empowered, supported and recognized.