Patient Admin Coordinator

About

Mediclinic Airport Road Hospital is recruiting one Patient Admin Coordinator to monitor and manage patient administration services and supervise a team of patient administrators. The role requires a relevant Bachelor's Degree or Diploma, 2–3 years of supervisory customer-service experience (preferably in healthcare), and knowledge of patient administration, insurance, billing, hospital systems and UAE healthcare. Preference will be given to designated groups under the UAE Emiratization Program. Number of posts: 1. Reference: 73268. Duty station: Mediclinic Airport Road Hospital | Abu Dhabi | United Arab Emirates.

How to apply

Apply online through the official Mediclinic careers advert page.

Responsibilities

• To coordinate and supervise all processes related to patient administration, medical insurance, billing and cash up at the clinic.
• Lead and manage a team of Patient Administrators.
• To support the department or business unit manager with general operational management.
• To consistently meet customer service expectations by improving the quality of patient service.
• Support the development of a working environment and culture that actively promotes quality, health, and safety.

Qualifications

• A relevant Bachelor’s Degree or Diploma in a related field from an accredited institution.
• At least 2-3 years’ experience in a supervisory customer service positions, preferably in healthcare.
• Computer literacy and proficiency in MS Office applications.
• Accounting and financial management principles.
• Hospital information systems.
• Knowledge of medical insurance terminologies and process.
• Medical terminology and procedures.
• Patient administration systems and related processes.
• UAE healthcare industry.
• Verbal and written communication skills in English (Arabic will be an advantage).