ICT Officer I, Enterprise Infrastructure

About

This role manages data centre equipment, servers, systems updates, capacity, client configuration support, equipment records, faults, providers, cybersecurity monitoring, and continuity and recovery planning. Applicants need three years' relevant experience at ICT Officer II Enterprise Infrastructure level or comparable, an ICT-related bachelor's degree, and demonstrated merit and ability. Job grade: DHA 7 Terms of service: Permanent and Pensionable Reference: DHA/42/2026

How to apply

Apply online through the official DHA ERP Careers page using a DHA account. Create an account to save an application and return to it later.

Responsibilities

• Ensuring all data centre equipment is powered off/on in a controlled manner as per documented procedures during planned outages.
• Installing, configuring, and maintaining both physical and virtual servers.
• Ensuring that operating systems on servers are patched, updated, and secure.
• Monitoring and forecasting server resources to avoid overloading.
• Liaising with data center engineers in configuring client requirements.
• Documenting operational procedures in data center.
• Maintaining a full register of data center equipment.
• Assisting resolving data center requests/faults logged.
• Working closely with third party service providers on data center management.
• Participating in the monitoring of data center cyber security threats.
• Participating in creating and implementing (including testing) business continuity and disaster recovery plans for health sector data centers.

Qualifications

• Cumulative period of three (3) years’ relevant work experience at the grade of ICT Officer II, Enterprise Infrastructure or in a comparable position.
• Bachelor’s degree in any of the following fields: Information and Communication Technology (ICT), Information Technology (IT), Computer Science, Computer Engineering, Software Engineering, Systems Engineering, Information Systems, Mathematics or in any other ICT related discipline from a recognized
• Shown merit and ability as reflected in work performance results.