Senior ICT Officer, Network and Connectivity Operations

About

The senior officer will support network traffic priorities, incident response, access control, firmware updates, audits, infrastructure assessment, compliance, physical setup, configuration, and performance testing. Applicants need six years' relevant experience, including three years as ICT Officer I Network and Connectivity or comparable, a relevant bachelor's degree, network certifications, applicable professional membership, and demonstrated merit and ability. Job grade: DHA 6 Terms of service: Permanent Reference: DHA/39/2026 Duty station: HQ

How to apply

Apply online through the official DHA ERP Careers page using a DHA account. Create an account to save an application and return to it later.

Responsibilities

• Participating in developing policies for critical traffic priorities to ensure service reliability and bandwidth allocation based on needs.
• Developing incident response plan for quick resolution of issues to ensure minimal downtime.
• Defining user roles and categories that meet organizational, regulatory and industry compliance standards.
• Updating the firmware of network devices to protect against vulnerabilities.
• Performing audits and checks of network components, cables, and connections.
• Implementing the network access control policies and guidelines.
• Assessing infrastructure needs and requirements for the network.
• Analyzing performance requirements, such as bandwidth, latency, and reliability, based on the use case.
• Ensuring compliance of network connectivity with relevant regulatory requirements and security practices.
• Setting up the physical infrastructure and devices and ensuring proper cable management and hardware placement.
• Configuring network components and devices as per the design specifications.
• Carrying out performance testing to optimize performance across the network.

Qualifications

• Cumulative period six (6) years’ relevant work experience, three (3) of which must have been in the grade of ICT Officer I, Network and Connectivity or in a comparable position.
• Bachelor’s degree in any of the following: Computer Science, Information Technology, Information Communication Technology, Network Administration or related field from a recognized institution.
• Relevant Network and Connectivity Certifications.
• Membership to relevant professional body where applicable and in good standing.
• Shown merit and ability as reflected in work performance results.