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Human Resource Manager

Mombasa Water Supply & Sanitation Co. Ltd

Mombasa · · fulltime

Posted 11 Nov 2026

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About

Leads routine HR functions and activities and supports the Managing Director in sound HR practices. Requires a relevant bachelor's degree, IHRM registration with a valid practising certificate, and at least seven years of relevant experience. Job grade: 3 Terms of service: Permanent & Pensionable

How to apply

Submit an application and CV including reliable telephone and email contacts for yourself and at least three (3) referees to: The Managing Director, Mombasa Water Supply & Sanitation Co. Ltd, P.O Box 1100-80100, MOMBASA. Email: info@mombasawater.co.ke.

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Responsibilities

  • Maintain work structures through updating job requirements and job descriptions in conjunction with line managers
  • Ensure proper organization structure and make necessary recommendations as appropriate e.g. job evaluations, salary surveys, culture surveys etic
  • Implement guidelines for preparing and updating all human resource policies and procedures
  • Ensure that all the recruitment processes are adhered to by using the company’s laid out process
  • Conduct and analyze exit interviews, recommend changes and keep records
  • Conduct employee onboarding and off boarding processes
  • Ensure implementation of training, learning and development needs
  • Overtake implementation of performance management systems and processes
  • Appreciate employee grievances and coordinate resolution and implementation of reconciliation and/or corrective measures
  • Support in assessing and identifying benefit needs leading to managing and implementing benefit programs
  • Facilitate statutory compliance by monitoring and implementing applicable HR statutory requirements/regulations
  • Manage the HR Information System and assist in payroll input
  • Ensure health and safety policies are up-to-date and implemented
  • Supervise the HR, Administration and secretariat staff as appropriate.
  • Conduct employee satisfaction survey and engagement forums.

Qualifications

  • Bachelor’s degree in Human Resource Management, Business Management/Administration or related disciplines from a recognized institution.
  • Registered Member of IHRM with a valid practicing certificate
  • At least seven (7) years of similar experience in utility or service industry, four (4) of which should have been in a senior management position in a busy and dynamic work environment
  • Knowledge of employment laws
  • Excellent listening, communication, negotiation, interpersonal, and conflict resolution skills
  • Discretion, confidentiality, integrity and emotional intelligence
  • Cultural sensitivity and social awareness
  • Collaborative; achieve results through teamwork and partnerships
  • Proficiency in MS Office Suite and Enterprise Resource Planning.
  • Good administrative and leadership abilities

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