Restaurant General Manager

About

The Restaurant General Manager leads the overall restaurant operation, with responsibility for guest experiences, commercial performance and operational excellence. The role requires previous restaurant management experience in a luxury hotel, resort or high-end restaurant environment, premium dining and luxury service knowledge, team-management and financial-management experience, and strong English. This is a full-time permanent Food & Beverage role at Raffles Al Areen Palace Bahrain. Reference: REF111763O Terms of service: Permanent Duty station: Raffles Al Areen Palace Bahrain, Manama, Bahrain

How to apply

Apply online through the official advert page on Accor Careers.

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Responsibilities

• Oversee the daily operations of the restaurant, ensuring smooth, efficient, and high-quality service delivery.
• Create a warm, personalised, and memorable dining experience for every guest.
• Maintain exceptional service standards aligned with Banyan Tree luxury hospitality expectations.
• Conduct regular floor presence and engage with guests to understand their experience and feedback.
• Handle guest feedback, complaints, and service recovery with professionalism and a solutions-focused approach.
• Ensure restaurant ambience, presentation, cleanliness, and overall guest journey are consistently maintained.
• Lead, motivate, and develop the restaurant team to deliver exceptional service standards.
• Build a culture of teamwork, accountability, and continuous improvement.
• Manage recruitment, onboarding, training, coaching, and performance development of team members.
• Conduct regular briefings and ensure the team is fully aligned on daily operations, promotions, and guest expectations.
• Identify training needs and support ongoing learning and development initiatives.
• Promote a positive and engaging working environment.
• Drive restaurant revenue, profitability, and overall financial performance.
• Monitor sales performance, guest spend, and operational costs.
• Support menu engineering, promotions, and revenue-generating initiatives.

Qualifications

• Previous experience as a Restaurant Manager, Assistant Restaurant Manager, or Restaurant General Manager within a luxury hotel, resort, or high-end restaurant environment.
• Strong knowledge of premium dining operations and luxury guest service standards.
• Proven experience managing teams and driving operational performance.
• Strong financial acumen with experience managing budgets, costs, and revenue targets.
• Experience in pre-opening environments is an advantage.
• Excellent command of spoken and written English; additional languages are beneficial.
• Strong leadership and people management skills.
• Passion for food, beverage, and guest experiences.
• Commercially driven with strong business acumen.
• Excellent communication and interpersonal skills.
• High attention to detail and service excellence mindset.
• Ability to inspire and motivate teams.
• Strong organisational and problem-solving skills.
• Ability to work effectively under pressure.
• Professional presence and discretion.