Director, Revenue Operations (Fundraising)

About

GiveDirectly is hiring a Director of Revenue Operations (with potential appointment at Senior Director level for more experienced candidates) to own the fundraising function's data, systems and processes. The fully remote role supports predictable, measurable fundraising growth and includes cross-functional liaison and chief-of-staff responsibilities for the Vice President, Partnerships. Candidates need 8+ years of relevant operations or chief-of-staff experience, CRM and KPI/reporting experience, and strong analytical, stakeholder-management and communication skills. Salary: Kenya Base Salary: $106,280; Bonus at Target Performance: 15% (~$15,942, with potential for upside); Estimated Total Compensation at Target: $122,222+; Annual Benefits Stipend: $21,393. Salary: Kenya Senior Director Base Salary: $137,910; Bonus at Target Performance: 15% (~$20,687, with potential for upside); Estimated Total Compensation at Target: ~$158,597+; Annual Benefits Stipend Terms of service: This role is fully remote.

How to apply

Apply online through the official advert page on Greenhouse. Submit a Resume/CV and complete the required application fields, including your current location, visa-sponsorship requirement, interest in the role, and response about why the work appeals to you.

Responsibilities

• Build and own the strategic data and systems architecture for Fundraising: pipeline tracking, annual and in-year forecasting, and reporting infrastructure (e.g. Salesforce) that gives every vertical a single, trustworthy source of truth.
• Define, standardize, and own tracking of fit-for-purpose Fundraising KPIs, aligned to Board reporting needs and the team's long-term strategic direction.
• Partner with counterparts on Fundraising Data and Tech to prioritize, execute, and approve projects that serve both functions.
• Design and institutionalize the operating rhythms of the Fundraising function: pipeline reviews, QBRs, reporting cadences, and the processes that turn strategy into consistent execution.
• Develop revenue systems and processes alongside the Finance, Fundraising and Donor Experience teams that support scalable growth, protect donor journeys, and ensure capital moves securely and efficiently through the organization.
• Own revenue reconciliation and recognition, pledge and receivable tracking, restricted-fund coding, monthly/annual close handoff, or audit support.
• Own workforce and capacity planning for Fundraising in partnership with the VP: role scoping, hiring prioritization, and structural improvements as the team scales.
• As the role grows, manage a team of 3-5 covering fundraising tech and data (e.g. Salesforce), donor experience, and knowledge management, setting priorities, coaching, and ensuring quality across each area.
• Set clear ownership and operating cadences across the team so each workstream (tech and data, donor experience, knowledge management) has a defined remit and reduces duplicated effort across Fundraising verticals.
• Maintain a comprehensive view of Fundraising needs across all verticals and sub-teams, and act as the single point of contact for Grants Management, Finance, and Compliance on run-rate donor management processes.
• Represent Fundraising's operational needs to the People team, Legal, and other functions as cross-functional systems and initiatives are designed and launched.
• Collaborate with the Vice President to refine the unit's strategy, manage organizational change, and lead internal communications.
• Streamline decision-making, manage priorities, and provide strategic counsel to maximize the VP's focus and effectiveness on high-impact work.
• Prepare briefing materials and executive-level communications for senior leadership and Board audiences as needed.
• Address broader organizational priorities as needed, including high-level donor stewardship coordination, cross-functional system launches, flexible workforce planning, or market expansion initiatives.

Qualifications

• 8+ years of experience in revenue operations, business operations, or a chief-of-staff role, ideally within a fundraising, sales, or partnerships organization.
• Demonstrated experience building or owning CRM/pipeline systems (e.g. Salesforce), KPI frameworks, and reporting infrastructure that multiple teams rely on.
• Strong analytical operator: comfortable structuring ambiguity, setting priorities, and using data to drive decisions.
• An advanced degree (e.g. MBA) is a plus, not a requirement.
• Proven track record managing cross-functional relationships and influencing senior stakeholders outside a direct reporting line.
• Experience managing people or workstreams, with the ability to scope roles and structure as a function grows; direct people management experience is a plus given this role may build and lead a team of 3-5.
• Excellent written and verbal communication skills, particularly for high-stakes internal and Board-facing materials.
• Deep alignment with GiveDirectly's values, especially recipient choice, transparency, and evidence.
• Experience working with institutional donors or fundraising teams in Africa.
• Experience standing up a BizOps or RevOps function from scratch, including building out a team across tech and data, donor experience, and knowledge management.