Director of Revenue Management

About

Lead and execute the hotel's revenue management strategy to maximize market share, total revenue, and profitability. The role collaborates with hotel leadership and Sales, Marketing, Finance, and Operations teams on pricing, distribution, and commercial decisions. Requires a relevant bachelor's degree and 7–10 years of progressive hospitality revenue-management experience, including leadership experience. Reference: REF125591P Terms of service: Permanent Duty station: Pullman Dubai Creek City Centre, Dubai, United Arab Emirates

How to apply

Apply online through the official advert page on Accor Careers.

Responsibilities

• Develop and execute comprehensive revenue management strategies across rooms and other hotel revenue streams, driving sustainable revenue growth and profitability.
• Lead the annual budgeting, forecasting, and performance review processes, ensuring accurate projections, actionable insights, and timely reporting.
• Optimize pricing, inventory, market segmentation, and distribution strategies to maximize revenue potential and market share.
• Analyze booking pace, demand patterns, competitor performance, and market trends to identify revenue opportunities and mitigate commercial risks.
• Drive direct booking contribution, optimize distribution costs, and maintain pricing integrity across all channels.
• Evaluate group, corporate, and wholesale opportunities through displacement analysis, contribution assessment, and profitability optimization.
• Lead revenue strategy meetings, translating commercial insights into clear recommendations and actionable strategies for hotel leadership and key stakeholders.
• Collaborate with operational teams to identify upselling opportunities, enhance ancillary revenue, and support total hotel revenue optimization.
• Leverage revenue management and business intelligence systems to enhance forecasting accuracy, pricing effectiveness, and data-driven decision-making.
• Promote revenue management awareness and commercial acumen across departments through knowledge sharing, coaching, and cross-functional collaboration.
• Ensure compliance with Accor's revenue management standards, distribution policies, and established hotel procedures.

Qualifications

• Bachelor's degree in Business Administration, Finance, Economics, Hospitality Management, or a related discipline.
• Master's degree (MBA) or professional revenue management certification, such as HSMAI's Certified Revenue Management Executive (CRME), is an advantage.
• Minimum 7–10 years of progressive experience in hospitality revenue management, including at least 3 years in a Revenue Manager, Cluster Revenue Manager, or equivalent leadership position within an upscale or luxury hotel.
• Demonstrated success in developing and executing revenue strategies that drive RevPAR growth, market share gains, and profitability.
• Proven expertise in pricing optimisation, demand forecasting, budgeting, and commercial performance analysis.
• Proficiency in revenue management systems and business intelligence tools, preferably IDeaS G3, Lighthouse, and STR/CoStar.
• Strong understanding of hotel property management systems (PMS), central reservation systems (CRS), and distribution platforms; experience with Opera Cloud and Accor TARS is an advantage.
• Advanced Microsoft Excel skills, including pivot tables, complex formulas, and data analysis; familiarity with Power BI is desirable.
• Sound understanding of distribution economics, channel profitability, and revenue management performance indicators.
• Strong analytical and commercial acumen, with the ability to translate complex data into clear business strategies and actionable recommendations.
• Expertise in demand forecasting, dynamic pricing, inventory optimization, and market segmentation.
• Ability to assess competitive positioning, market trends, and evolving consumer behavior to identify commercial opportunities.
• Strong strategic thinking, problem-solving, and decision-making capabilities, with a focus on sustainable revenue growth and profitability.
• Excellent communication, presentation, and stakeholder management skills, with the ability to influence decisions across multiple levels of leadership.
• Experience managing diverse market segments and distribution channels, preferably within a multi-property or multi-brand environment.