Clinical Governance Manager

About

The Clinical Governance Manager provides leadership and oversight of clinical governance activities across the hospital, including regulatory compliance, patient safety and clinical risk management. The role supports implementation of clinical governance policies, medico-legal case oversight, high-level clinical incident management, and collaboration with senior leaders, regulators and clinical teams. It is restricted to qualified medical doctors holding a recognized primary medical degree. Number of posts: 1 Reference: 75137 Duty station: Mediclinic Airport Road Hospital | Abu Dhabi | United Arab Emirates

How to apply

Apply online through the official Mediclinic careers advert page. The page also offers “Start applying with LinkedIn.”

Responsibilities

• Clinical Complaints Management
• Mortality and Morbidity (M&M) or Similar Case Review
• Medico-Legal Case Management
• Regulatory Liaison (DOH)
• Patient and Family Engagement
• Physician Case Reviews and Peer Review
• Risk Management Support
• Reporting and Governance (Periodic Reports & Dashboards)
• Learning and Awareness

Qualifications

• Recognized primary medical degree (MBBS, MBChB, MD or equivalent). This is a mandatory eligibility requirement.
• Candidates without a primary medical qualification will not be considered.
• Master’s degree in Healthcare Administration, Law, or a related field;
• Relevant certifications in healthcare risk management or clinical governance are desirable.
• Certification in healthcare quality (e.g., CPHQ) or risk management is an advantage.
• A healthcare setting.
• Proven experience handling clinical complaints, M&M reviews, and medico-legal cases.
• Experience in conducting clinical audits, case reviews, and root cause analysis.
• Experience engaging with physicians and senior clinical leaders to obtain case reviews and peer reviews.
• Previous experience and knowledge of the dynamics and challenges that exist within the healthcare industry coupled with exposure to working within a multi-location environment is highly desirable.
• Incident investigation and root cause analysis
• Ability to build exceptional client relationships
• Client engagement and experience principles
• Change management facilitation skills
• Application of project management principles