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National Coordinator & Business Developer

Gates Outsourcing

Nairobi, Kenya · hybrid · fulltime

Posted 9 Jul 2026

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Industry Experience: Proven track record in business development, project coordination, or operational management within the training, education, human capital development, or consulting sectors.Soft-skill like communicationRegional Competence: Deep understanding of the East African corporate and government landscape, with specific familiarity running operations or compliance frameworkInitiative & Problem solving skillsCross-Functional Capability

About

The National Coordinator and Business Developer is a high-impact, dual-responsibility leadership role focused on driving strategic growth, operational excellence, and countrywide expansion within the soft-skills training sector. The successful candidate will spearhead the rollout of specialized training programs, establish critical institutional partnerships, and ensure full operational, legal, and regulatory compliance. This role requires a strategic thinker who is equally comfortable driving revenue and managing ground-level operations to launch and scale programs successfully.

Responsibilities

  • Strategy & Growth
  • Drive revenue generation and business growth within the soft-skills training industry.
  • Analyze market trends to continuously adapt and align soft-skills programs to meet evolving industry needs.
  • Execute and advance organizational objectives under the core guidelines of the 2025/30 Strategic Plan.
  • Operations, Compliance & Legal Setup
  • Oversee the complete legal and operational setup of the training function in new jurisdictions.
  • Recruit, onboard, and manage local staff and delivery teams.
  • Coordinate logistics, including securing premium training venues and operational resources.
  • Ensure absolute compliance with all local statutory regulations, specifically focusing on Rwandan tax and labor compliance.
  • Strategic Partnerships & Stakeholder Engagement
  • Build, nurture, and maintain high-level strategic ties with key institutional bodies, including:
  • RDB (Rwanda Development Board)
  • RRA (Rwanda Revenue Authority)
  • PSF (Private Sector Federation)
  • Relevant government Ministries across key socio-economic sectors.
  • Position the organization as a preferred training partner for public and private enterprise capacity-building initiatives.
  • Marketing, Localization & Program Launch
  • Lead the upcoming Kigali launch as the primary springboard to scale training solutions countrywide.
  • Supervise the localization of course modules to ensure contextual relevance for the target market.
  • Design and run targeted marketing and social media campaigns to drive program visibility and enrollment.
  • M&E, Administration & Governance
  • Track, evaluate, and report on key performance indicators (KPIs) to measure program success and operational efficiency.
  • Provide strong administrative leadership, managing daily staff activities and performance.
  • Lead team and board meetings, ensuring clear documentation, transparency, and regular progress reports to internal and external stakeholders.

Qualifications

  • Bachelor's degree in Business Administration, International Relations, Development Studies, or related field.
  • Minimum of 8 years in senior-level program coordination or business development roles.
  • Proven ability to build relationships with diverse stakeholders locally and nationally.
  • Strong project management skills with a track record of delivering results within budgets.
  • Excellent communication, negotiation, and leadership skills with a strategic mindset.

Benefits

  • Competitive salary aligned with experience.
  • Flexible hybrid working environment with remote and on-site options.
  • Professional development programs and career growth opportunities.
  • Opportunity to lead national-level impactful initiatives.