DCI certificate of good conduct Kenya: eCitizen steps and fee

Updated 2026-11-14

For a Kenyan job application, the document commonly called a DCI certificate of good conduct is the Police Clearance Certificate, or PCC. Apply through DCI eCitizen, then attend the fingerprinting point selected in your application.

The official National Police Service eCitizen manual states an invoice amount of KES 1,050. Pay only through the official eCitizen process - never pay a broker or anyone who promises to speed up a certificate or job application.

How to apply for a DCI certificate of good conduct on eCitizen

This process is for a Kenyan adult applying in Kenya. You need an eCitizen account. The eCitizen home page says citizens and residents can register using an ID number.

StepWhat to do
Sign inOpen DCI eCitizen, sign in, and choose Police Clearance Certificate.
ApplyChoose the adult application, read the instructions, enter the requested details and submit.
Choose locationSelect the area or location for fingerprinting. It appears on the C24 form.
PayChoose a payment method in the application and complete payment.
PrintDownload and print two invoice copies. Download one C24 and print it double-sided on A4 paper.
FingerprintingTake the C24, both invoices and your original National ID to the location selected for fingerprint recording and processing.
DownloadAfter the SMS notification, sign in to eCitizen and download the PCC.

DCI lists Huduma Centres countrywide and DCI Headquarters among fingerprinting locations. Check the DCI PCC instructions before travelling.

DCI certificate of good conduct fee, documents and processing time

ItemOfficial requirement
Application feeKES 1,050. The National Police Service user manual says to submit two invoice copies showing this amount.
Identity documentOriginal National ID for an adult Kenyan applicant.
Printed documentsTwo printed invoice copies and one C24 printed on both sides of A4 paper.
Personal attendancePresent yourself for fingerprint and palm-print recording on the C24.
DCI turnaroundThe DCI FAQ says that, all matters constant, processing and generation turnaround is 24 hours after fingerprinting.

The National Police Service user manual is the official source for the KES 1,050 invoice amount and submission documents. Keep the payment record and printed documents until you download the certificate.

The 24-hour DCI turnaround is not a guarantee that every application will finish in one day. Do not treat it as ready until you receive the SMS or can see it in eCitizen. The DCI FAQ says you can log in to check and download the ready certificate.

DCI says PCC information is valid as of its issue date, rather than stating a fixed expiry period. Ask the employer whether it needs a certificate issued within a particular period.

DCI certificate of good conduct for minors and foreign applicants

  • Kenyan minors can apply only if they are 16 or 17. A parent or guardian applies through their eCitizen account. The applicant presents the C24, invoices and original birth certificate for fingerprinting.
  • A foreign citizen in Kenya applies through DCI eCitizen as a foreign resident or visitor. DCI requires immigration-status documents and proof of Kenyan residence for six months or more, then fingerprinting with the original passport and attached documents.
  • A refugee applies through the Refugee Affairs Secretariat.
  • A foreign citizen who has moved abroad has a separate DCI process involving certified fingerprints, passport and proof of previous Kenyan residence.

Read the DCI Police Clearance Certificate page for the full official instructions that apply to your status.

Frequently asked questions

What is the official DCI certificate of good conduct fee?

The National Police Service eCitizen user manual states KES 1,050 and says you should print two invoice copies. Pay through the official eCitizen application, not to an individual.

Can I get a certificate without visiting a Huduma Centre or DCI office?

No. For a Kenyan adult, DCI requires you to present the C24 and invoices with your original National ID at the fingerprinting location selected in the application.

How will I know that my certificate is ready?

DCI says it will send an SMS notification. You can then log in to your eCitizen account to download the certificate.

How long is a DCI certificate of good conduct valid?

DCI says the information on the PCC is valid as of the issue date. It does not state a fixed expiry period. Check the employer's instructions for any required recency.

Do I need new fingerprints if I have applied before?

Yes. DCI says applicants must record fresh fingerprints for every new Police Clearance Certificate application.

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